• Managed Services/IT Support

  • IT Procurement

  • Software Development

  • Project Management

  • IPPABX

  • Security Solutions

  • Network, Server Services

  • Software Services
    • Managed Services/IT Support

    eID Solutions understands that every company and IT environment is different. It is with this in mind that we have structured our support schedule in a flexible fashion to fit your business requirements. We have plans that cover on site support, remote support and hybrid combinations which fit your businesses criticality and budget.

    Services Offered:
    1. Plan, Design, Implement and Manage new IT environments:
    a. Networks
    b. Servers
    c. Desktops and Laptops
    d. IP Phone Deployment


    2. Manage existing IT environments:
    a. Networks
    b. Servers
    c. Desktops and Laptops


    3. Monitoring Services
    4. SLA Management (Service Level Agreement)
    5. All internal Support Services
    6. Office Application Support
    7. Network Fault Finding
    8. Telecommunications Support (eg Blackberries, or Microsoft Mobile (Push/Pull))
    9. IP Phone Deployment
    10. Disaster Recovery Planning and Implementation

    For more information on IT Procurement and how it can work for your business contact eID Solutions on +612 8205 7004